Case study 01 / 08 · Public sector · E-government

SERVICES PUBLICS

The national portal for administrative procedures and non-tax revenue collection: user accounts with OTP, declarations with supporting documents, online payments.

Live≈ 900 commits

FIG. 01 — SERVICES PUBLICS portal home page

Context

Administrative procedures and non-tax revenue collection span many ministries. SERVICES PUBLICS, a Ministry of Finance platform, brings them into a single portal where users create an account, build their file and pay their fees online.

My contribution

Lead developer of the front office and back office — main contributor, with about 90% of the roughly 900 commits since 2023.
End-to-end user journey: sign-up, OTP authentication, service catalogue, declarations with supporting documents, online or bank payment.
Server-side rendering (SSR) for a fast first paint and good search visibility.

Architecture

Fig. 02 — Application layers

BrowserVue 3 + Inertia, server-side rendered

RoutesSeparate areas: public, signed-in user, authentication, payments

Business logicSingle-responsibility Action classes · middleware for authentication, logging and upload checks

ServicesOnline and bank payment · document storage · real-time notifications

Key decision

Keep business logic in Action classes rather than controllers, so it can be tested and reused across user journeys.

Quality & evidence

Commits since 2023: ≈ 900
Environments: test, pre-production, production: 3
Containerised environments: Docker

Outcome

In production at services-publics.cm.

Interested in this kind of platform?
Let’s talk.

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